Contact Us
We're here to help! Get in touch with RackuPro for any questions or support.
📧 Email Support
General Inquiries:
Customer Support:
Business & Partnerships:
Response time: Within 24 hours
📞 Phone Support
Customer Care:
WhatsApp:
Business Hours:
Monday - Saturday: 9:00 AM - 7:00 PM IST
Sunday: Closed
Average wait time: Less than 5 minutes
📍 Office Address
RackuPro Headquarters
4, Daulat MinaarShahaji Raje Marg, Vile Parle East
Mumbai - 400057
Maharashtra, India
Visit us:
Monday - Saturday: 10:00 AM - 6:00 PM
(Please schedule an appointment for in-person visits)
💬 Social Media
Connect with us on social media for updates, tips, and community:
Send Us a Message
Frequently Asked Questions
How do I book a stringing service?
Download the RackuPro app from Google Play Store, create an account, and place your order. We'll pick up your racket from your location.
What areas do you serve?
We currently serve Delhi NCR, Mumbai, Bangalore, Pune, and Hyderabad. Check the app for availability in your specific location.
How long does stringing take?
Standard service: 3-4 business days. Express service: 24-48 hours. Urgent service: Same day (if picked up before 12 PM).
What if I'm not satisfied with the stringing?
We offer a quality guarantee. If you're not satisfied, report within 24 hours and we'll re-string for free or provide a full refund.
Do you offer bulk discounts?
Yes! For orders of 5+ rackets, please contact us at sales@rackupro.com for special pricing.
Can I track my order?
Yes! Track your order in real-time through the RackuPro app. You'll receive notifications at each stage.
Need more help? Check our Terms of Service and Refund Policy
Support Availability
| Channel | Monday - Saturday | Sunday |
|---|---|---|
| 📞 Phone Support | 9:00 AM - 7:00 PM | Closed |
| 9:00 AM - 9:00 PM | 10:00 AM - 6:00 PM | |
| 24/7 (Response within 24 hours) | ||
| 📱 App Chat | 9:00 AM - 7:00 PM | Closed |
Ready to Get Started?
Download the RackuPro app and book your first stringing service today!
Download App Now